A how-to manual for people who need to organize and lead the kind of process improvement events known as multi-kaizens for the various processes inside the end to end (E2E) organization. Describes in detail what to do before, during, and after the event to ensure success leading a multi-kaizen. Because multi-kaizens involve improving multiple processes simultaneously within a department, they have proven more effective than their single process kaizens due to: 1. Verifying problems across or between processes in an E2E system. 2. Exposing all root causes of issues within and between processes. 3. Avoiding ‘squeezing the balloon’ or pushing problems from one process to another inside an E2E. This ability to connect different parts of an E2E system in a multi-kaizen leads to bigger, more long-lasting improvements than those achieved in single kaizens, including: 1. Improving overall cycle time, quality, cost, and flexibility of the E2E system rather than improving an individual process which might hurt a different process. 2. Revealing why and how upstream processes can improve performance in downstream processes which enhances the entire E2E system. 3. Giving the workforce a better understanding of the entire E2E system … not just their own process. 4. Improving morale and culture between ‘rival’ processes or decreasing the ‘us vs them’ behavior within a company. 5. Making sure a process is not harmed by the ‘solutions’ of another process inside an E2E system. 6. Creating a more harmonious workplace by increasing coordination, cooperation, and communication between workers in different processes.
About The Author
Peter Gaa has helped global firms across many industries and government agencies improve their processes in the office and factory. He has led hundreds of kaizens using Shingo-style process mapping. He is a Master Black Belt in Lean Six Sigma (LSS) and a Lean Master. He has 35 years of experience conducting kaizens in pharmaceutical, chemical, plastics, banking, consumer products, software development, electronics, and automotive industries. He also improved military-type processes within the US Army and Navy in Kuwait, Afghanistan, and the United States of America. In past positions, Pete has led research, development, manufacturing, and quality departments in companies within the plastics, chemicals, and electronic industries in the United States of America and Japan. He has earned 18 US patents on new products and processes.
- Paperback: 172 pages
- Publisher: Peter Gaa Consulting (September 10, 2016)
- Language: English
- ISBN-10: 0996661417
- ISBN-13: 978-0996661416
- Product Dimensions: 8.5 x 0.4 x 11 inches
- Shipping Weight: 1.1 pounds