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The Fastest Way to Know the Best Customer Service KPI’S in Logistics: The Key to Sustainable Enterprises and Sustainable Exports

The fastest way to know the best Customer Service KPI'S in Logistics, The key to sustainable enterprises and sustainable exports1The fastest way to know the best Customer Service KPI’S in Logistics: The key to sustainable enterprises and sustainable exports Kindle Edition

by Gustavo Schwob (Author), Mariano Schwob (Illustrator), Evangelina Chabod (Translator)
A practical guide in order to help in a simple way, all people with Customer Service and Logistics issues.
This guide will help you to reach a sustainable development of your company and your exports.

Product Details

  • File Size: 2041 KB
  • Print Length: 17 pages
  • Simultaneous Device Usage: Unlimited
  • Publication Date: June 11, 2015
  • Language: English
  • ASIN: B00ZJJ2TRY
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Lending: Not Enabled
  • Enhanced Typesetting: Not Enabled

Contents

  1. Introduction.
  2. The Customer Service as Critical Success Factor in Logistics.
  3. Logistics Customer Service and Exports. Common Language.
  4. Measuring the Customer Service.
  5. The Best Key Performance Indicators.
  6. Conclusions

 

Sumber:
http://www.amazon.com/fastest-know-Customer-Service-Logistics-ebook/dp/B00ZJJ2TRY/ref=sr_1_20?ie=UTF8&qid=1436163525&sr=8-20&keywords=logistics+book+2015

 

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