The fastest way to know the best Customer Service KPI’S in Logistics: The key to sustainable enterprises and sustainable exports Kindle Edition
Product Details
- File Size: 2041 KB
- Print Length: 17 pages
- Simultaneous Device Usage: Unlimited
- Publication Date: June 11, 2015
- Language: English
- ASIN: B00ZJJ2TRY
- Text-to-Speech: Enabled
-
X-Ray:
- Word Wise: Not Enabled
- Lending: Not Enabled
- Enhanced Typesetting: Not Enabled
Contents
- Introduction.
- The Customer Service as Critical Success Factor in Logistics.
- Logistics Customer Service and Exports. Common Language.
- Measuring the Customer Service.
- The Best Key Performance Indicators.
- Conclusions
Sumber:
http://www.amazon.com/fastest-know-Customer-Service-Logistics-ebook/dp/B00ZJJ2TRY/ref=sr_1_20?ie=UTF8&qid=1436163525&sr=8-20&keywords=logistics+book+2015
