The Handbook of Reverse Logistics: From Returns Management to the Circular Economy
While logistics is the management of the flow of goods and information between the point of origin and the final customer, reverse logistics goes one step back in the supply chain — it is the process of moving goods from the customer to the distributor or manufacturer for the purpose of proper disposal, recall or repair.
The Handbook of Reverse Logistics analyzes the theory behind creating effective closed-loop supply chains using best practice case studies to illustrate how companies have approached the various reverse logistics management themes. Chapters cover: managing retail product returns, product recall events management, managing product obsolescence, end of product life, and reverse logistics and the circular economy.
About the Author
Mike Bernon is Senior Professor and Director of Executive Development within the Centre for Logistics and Supply Chain Management at Cranfield School of Management.
John Cullen is Professor of Management Accounting at Sheffield Management School.
Jonathan Gorst is Senior Professor in the Department of Finance, Accounting and Business Systems at Sheffield Hallam University.
- Paperback: 384 pages
- Publisher: Kogan Page (May 28, 2016)
- Language: English
- ISBN-10: 0749464631
- ISBN-13: 978-0749464639
- Product Dimensions: 6.1 x 1.2 x 9.2 inches