Optimizing Supply Chain Performance: Information Sharing and Coordinated Management
Summary Optimizing Supply Chain Performance takes industrial case studies from SMEs in China to examine the importance of information sharing and coordinated management as essential mechanisms to improve supply chain performance. About the Author Michael Roe is Professor of Maritime Governance at Plymouth University, UK, with research interests in policy-making in the maritime sector and
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Customer Service Supply Chain Management
Customer Service Supply Chain Management: Models for Achieving Customer Satisfaction, Supply Chain Performance, and Shareholder Value (FT Press Operations Management) [Hardcover] Alexandre Oliveira (Author), Anne Gimeno (Author) DRIVE MORE VALUE FROM YOUR SUPPLY CHAIN BY IMPROVING THE WAY YOU MANAGE CUSTOMER SERVICE Optimize linked interactions across your entire customer service environment Implement customer-centric strategies, including customer-based supply chain segmentation and
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